Launch of Members’ Mobile App (issued Friday, 18 December)
We are delighted to inform Members the Members Mobile App is now officially launched and is available in the app stores for download as of today.
Full Members, Corporate Nominees and their spouse supplementary cardholders will be receiving their PIN letters which also include all the relevant information on registration and use of the App functions.
This App is designed for improving the overall Member experience based on customer journey engagement. As a summary, this first release provides features such as:
In the coming year, Members can expect to see more features introduced at different phases.
To provide additional service to Members during this launch, we will be introducing a dedicated Hotline – 3690 3680 for the purpose of registration and usage assistance. The operating hours of this special line will be from 9am to 8pm, Mon-Sun.
Members may also approach the Concierge desks at ALL Clubhouses or write to firstname.lastname@example.org for assistance or provide feedback.