Enhancing Raceday Table Booking Experience
Starting from Sunday, 19 November 2023, the following improvement measures will be effective:
On-course Table Booking
The first booking date for on-course table booking services will be resumed at the racecourses. Owners can make advanced bookings for future race meetings (excluding major race days here) when attending the races. For instance, when attending the race meeting on Sunday, 19 November, Owners may make a table reservation for the race meeting on Sunday, 3 December.
Extended Operating Hours for 1815
The new operating hours for 1815 will be changed from 9:00 am – 6:00 pm to 9:00 am – 8:00 pm, 7 days a week.
Maximum of 2 Waitlist Request
Each Owner can make a maximum of 2 waitlist requests in order to improve the efficiency of the new table allocation policy.
New Cancellation Cut-off Time
To allow Owners on the waitlist to have more time to make arrangements, the new cancellation cut-off time for table bookings will be changed from 2 days to 4 days prior to the race meeting (except for 5 major race days1). For instance, if a table is booked for the race meeting on 19 November, the new cancellation cut-off time would be 3:00 pm on 15 November.
Note 1: 5 Major Race Meetings include: LONGINES Hong Kong International Races, Chinese New Year Meeting, BMW Hong Kong Derby, FWD Champions Day, and Final Sha Tin Race Meeting of the Season.
Please refer to the table booking schedule here to check the earliest booking dates and their respective cancellation cut-off time for each race meeting.
We also encourage Owners to sign up for the Mobile App to enjoy the added convenience of making reservations and obtaining the latest information. Please click here to download the Members Mobile App and here to view the list of available venues.
We are committed to ensuring that your experience remain exceptional. These improvements to our table booking process are part of our ongoing efforts to provide you with seamless and personalized services. We genuinely value your feedback and we encourage you to share any suggestions or preferences you may have so that we can continue to tailor our services to your need.
For enquiries, please contact the Owners Engagement team by email ownersengagement@hkjc.org.hk or call 35077758.