Why do I need to pre-register my vehicle(s)?

To enhance Members’ parking experience, RFID technology was implemented at all car parks on Club premises in 2020. You must pre-register the licence plate number(s) of the vehicle(s) in order to drive in and out of the car parks. A set of parking label and RFID tag will be assigned to each registered vehicle.

How many vehicles can I register? Can I pay to register additional vehicles?

Each Membership account can register up to three vehicles and only one vehicle may be parked at any Club premises at one time.

Is there any fee for registration? What is the fee charged if I need to update my licence plate number?

Registration is free of charge. There is no fee imposed for the first update of your licence plate number registered for each RFID car park label within any one racing season. For each subsequent update within the same season, an administration fee of HK$150 will be levied.

I have purchased a new vehicle with a new number plate. What should I do?

Please complete the electronic form from Member’s Mobile App <here>. Member may continue to use the same set of RFID car park label after the new Licence Plate Number is updated by the Club. For assistance, Members may call 1812 (9:00 am - 6:00 pm daily).

What will I receive upon the completion of my registration?

You will receive one set of new parking label and RFID tag for each registered vehicle. Each set is uniquely assigned. You may select collection of the RFID car park label set at the Clubhouses, Members Services Centre or delivery by registered post.

How long are the new car park labels valid for?

The new parking label is more durable and meant to last for around 5 years; hence, it minimizes the inconvenience of having to replace it every season. Prior to expiring, you will be notified and will receive a new one.

My family member is not a Supplementary Cardholder. Can I register his/her vehicle?

There are no restrictions placed on the ownership of the three vehicles to be registered. For each of the RFID car park label, Members need to register the vehicle licence plate number, and declare the name of the vehicle owner and his/her/its relationship to the Principal Member.

My Membership category has changed. Do I need to submit another registration form?

No, you do not need to submit any registration form when your Membership category changes and the change will be updated in our system accordingly. Please retain your RFID tag and we will send you a new car park label to replace the outdated one.

I have joined the BRCC Concession Scheme. Will I receive a separate parking label for BRCC?

No, no separate parking label will be issued to Members who have joined the BRCC Concession Scheme. Instead, a holographic sticker will be provided to you. Please affix it onto the parking label according to the provided instructions.

I am going to discontinue my BRCC Concession Scheme starting from next month. Do I need to replace my parking label?

No, you do not need to replace your parking label. We shall update your record in our system accordingly. Please remove your holographic sticker accordingly.

What if my registered vehicle is under repair and I have to use an alternative vehicle. Can I still use the Club car park?

Non-registered vehicles use Club car parks as a guest on weekdays. On weekends, special approval may be given. Please call 1812 (9:00 am to 6:00 pm daily) for assistance.

I do not drive or own any vehicle and rely on my children and friends, none of whom are Members, to take me to the clubhouse. Can their cars continue to access the clubhouse car parks?

There is no ownership restriction placed on the registration of three vehicles. Members are recommended to register the three cars they use most often. Non-registered cars can access clubhouse car parks on weekdays as guests – though due to high demand not at weekends.

I own more than three vehicles. Can I register additional vehicles beyond the three vehicles permitted?

Members are recommended to register the three vehicles they use most often. Non-registered vehicles can access clubhouse car parks on weekdays as guests – though due to high demand not at weekends.

If one of my registered vehicles uses the Happy Valley Clubhouse Car Park, can my other two registered vehicles use the car park at Sha Tin Clubhouse and/or Beas River Country Club at the same time?

Only one registered vehicle under each Membership account can be parked at a Club car park premises at any one time. If one of the registered vehicles is parked at the Happy Valley Clubhouse Car Park, the other two vehicles can still use another Clubhouse car park as a guest on weekdays. All three registered vehicles can use Clubhouse car parks on the same day as Members, provided they do not occupy the car parks at the same time.

If one of my registered vehicles uses the Happy Valley Clubhouse Car Park, can my other two registered vehicles use the Jockey Club Headquarters Car Park at the same time on non-racedays?

Only one registered vehicle under each Membership account can be parked at a Club car park at any one time. If one of the registered vehicles is parked at the Happy Valley Clubhouse Car Park, the other two registered vehicles can still use the Infield Car Park at the Happy Valley Racecourse as a guest on non-racedays. Please validate your guest parking at the Happy Valley Racecourse restaurant or banquet venue that you patronize.

Where should I display my car park label on my motorcycle and is there any difference when I access the Club’s car parks?

You do not need to display your car park label on your motorcycle. However, please install your RFID tag to your motorcycle in order to access and leave all the Club’s car parks. Please press the HELP button and speak to the duty staff via intercom for assistance if necessary.

What should I do upon arrival at the Car Park if I would like to use the Electric Vehicle Charging Station?

Non-racedays

Racedays

What if I park beyond my free parking hours at either the Clubhouse Car Parks or Jockey Club Headquarters Car Park?

Non-raceday:
As the Club’s car park may only be used coextensively with the use of Club’s facilities and should your parking exceeds free parking hours, you may have extended parking hours validated based on proof of use of respective car park’s Clubhouse facilities or Happy Valley Racecourse dining facilities at the respective Clubhouse’s Concierge or visited dining / recreation facilities .

Cross-betting days:
You may have extended parking hours validated at the restaurant you have patronized for cross-betting.

What is the validation procedure for guest parking and where should I go to for validation?

Clubhouse Car Parks:
Host Members may validate their guests’ parking tickets at the Clubhouse’s Concierge or dining / recreation facilities by providing proof of use of Clubhouse facilities.

Infield Car Park at Happy Valley Racecourse:
The current practice, which is to validate guest parking ticket at the Happy Valley Racecourse restaurant or banquet venue you patronize, will continue until the RFID Parking System is implemented at the car park.

What is the report loss procedure?

Please complete the electronic form from Member’s Mobile App <here>. For assistance, Members may call 1812 (9:00 am - 6:00 pm daily).

My vehicle is no longer in use, what should I do?

Please complete the electronic form from Member’s Mobile App <here>. Please return the respective set of RFID tag and car park label to Membership Services Department. For assistance, Members may call 1812 (9:00 am - 6:00 pm daily).