Membership

Driving and Parking
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Quick Guide to RFID Tag and Parking Label Installation
  1. Why do I need to pre-register my vehicle(s)?

    To enhance Members’ parking experience, RFID technology will be phased in at all car parks on Club premises in 2020. You must pre-register the licence plate number(s) of the vehicle(s) in order to drive in and out of the car parks. A set of a new parking label and an RFID tag will be assigned to each registered vehicle.


  2. How many vehicles can I register? Can I pay to register additional vehicles?

    Each Membership account can register up to three vehicles and only one vehicle may be parked at any Club premises at one time.


  3. Is there any fee for registration? What is the fee charged if I need to update my licence plate number?

    Registration is free of charge. There is no fee imposed for the first update of your licence plate number registered for each RFID car park label within any one racing season. For each subsequent update within the same season, an administration fee of HK$150 will be levied.


  4. I have purchased a new vehicle with a new number plate. What should I do?

    Please update us by completing and returning the Licence Plate Number Registration Form. For assistance, Members may call 1812 or visit the Members Services Centre at Jockey Club Headquarters.


  5. What will I receive upon the completion of my registration?

    You will receive one set of new parking label and RFID tag for each registered vehicle. Each set is uniquely assigned.


  6. How long are the new car park labels valid for?

    The new parking label is more durable and meant to last for around 5 years; hence, it minimizes the inconvenience of having to replace it every season. Prior to expiring, you will be notified and will receive a new one.


  7. My family member is not a Supplementary Cardholder. Can I register his/her vehicle?

    There are no restrictions placed on the ownership of the three vehicles to be registered. For the first RFID car park label, only registration of the vehicle licence plate number is required. For each of the second and third RFID car park labels, Members only need to register the vehicle licence plate number, and declare the name of the vehicle owner and his/her/its relationship to the Principal Member.


  8. My Membership category has changed. Do I need to submit another registration form?

    No, you do not need to submit another registration form when your Membership category changes. We shall update your record in our system accordingly.


  9. I have joined the BRCC Concession Scheme. Will I receive a separate parking label for BRCC?

    No, no separate parking label will be issued to Members who have joined the BRCC Concession Scheme. Instead, a holographic sticker will be provided to you. Please affix it onto the parking label according to the provided instructions.


  10. I am going to discontinue my BRCC Concession Scheme starting from next month. Do I need to replace my parking label?

    No, you do not need to replace your parking label. We shall update your record in our system accordingly.


  11. What if my registered vehicle is under repair and I have to use an alternative vehicle. Can I still use the Club car park?

    Non-registered vehicles use Club car parks as a guest on weekdays. On weekends, special approval may be given. Please contact Members Hotline at 1812 for assistance.


  12. I do not drive or own any vehicle and rely on my children and friends, none of whom are Members, to take me to the clubhouse. Can their cars continue to access the clubhouse car parks?

    There is no ownership restriction placed on the registration of three vehicles. Members are recommended to register the three cars they use most often. Non-registered cars can access clubhouse car parks on weekdays as guests – though due to high demand not at weekends.


  13. I own more than three vehicles. Can I register additional vehicles beyond the three vehicles permitted?

    Members are recommended to register the three vehicles they use most often. Non-registered vehicles can access clubhouse car parks on weekdays as guests – though due to high demand not at weekends.


  14. Why is declaration of the vehicle owner’s relationship with the Member required for the second and third vehicles?

    Declaration of the vehicle owner’s relationship with the Member is for our record on car park usage. It will help us to enhance security.


  15. If one of my registered vehicles uses the Happy Valley Clubhouse Car Park, can my other two registered vehicles use the car park at Sha Tin Clubhouse and/or Beas River Country Club at the same time?

    Only one registered vehicle under each Membership account can be parked at a Club car park premises at any one time. If one of the registered vehicles is parked at the Happy Valley Clubhouse Car Park, the other two vehicles can still use another Clubhouse car park as a guest on weekdays. All three registered vehicles can use Clubhouse car parks on the same day as Members, provided they do not occupy the car parks at the same time.


  16. If one of my registered vehicles uses the Happy Valley Clubhouse Car Park, can my other two registered vehicles use the Jockey Club Headquarters Car Park at the same time?

    Only one registered vehicle under each Membership account can be parked at a Club car park at any one time. If one of the registered vehicles is parked at the Happy Valley Clubhouse Car Park, the other two registered vehicles can still use the Infield Car Park at the Happy Valley Racecourse as a guest on non-racedays. Please validate your guest parking at the Happy Valley Racecourse restaurant or banquet venue that you patronize.


  17. Where should I display my car park label on my motorcycle and is there any difference when I access the Club’s car parks?

    You do not need to display your car park label on your motorcycle. However, please install your RFID tag to your motorcycle in order to access and leave all the Club’s car parks. Upon arrival at the car park gate, press the HELP button and speak to the duty staff via intercom. After verification, our duty staff will open the gate.


  18. What should I do upon arrival at the Car Park if I would like to use the Electric Vehicle Charging Station or disabled parking space?

    Non-raceday

    Clubhouse Car Parks:
    Upon arrival at the gate, press the HELP button and inform the duty staff of the request for an Electric Vehicle Charging Station or disabled parking space. Our duty staff will advise you accordingly.

    Jockey Club Headquarters Car Park:
    Electric Vehicle Charging Stations and disabled parking spaces are available on a self-served basis and subject to availability. Please follow the signages accordingly.

    Raceday

    Sha Tin Racecourse and Jockey Club Headquarters Car Parks:
    For disabled parking, upon arrival at the gate, please approach the duty staff for assistance.

    No Electric Vehicle Charging Stations are available at Sha Tin Clubhouse, Sha Tin Racecourse and Jockey Club Headquarters Car Park on racedays.


  19. What if I park beyond my free parking hours at either the Clubhouse Car Parks or Jockey Club Headquarters Car Park?

    Non-raceday:
    You may have extended parking hours validated based on proof of use of Clubhouse facilities or Happy Valley Racecourse dining facilities at the respective Clubhouse’s Concierge or visited dining / recreation facilities.

    Cross-betting:
    You may have extended parking hours validated at the restaurant you have patronized for cross-betting.


  20. What is the validation procedure for guest parking and where should I go to for validation?

    Clubhouse Car Parks:
    Host Members may validate their guests’ parking tickets at the Clubhouse’s Concierge or dining / recreation facilities by providing proof of use of Clubhouse facilities.

    Infield Car Park at Happy Valley Racecourse:
    The current practice, which is to validate guest parking ticket at the Happy Valley Racecourse restaurant or banquet venue you patronize, will continue until the RFID Parking System is implemented at the car park.


  21. Whom should I contact if some items are missing from the pack or the wrong number plate is displayed on the car park label?

    Members may call 1812 or visit the Members Services Centre at Jockey Club Headquarters for assistance.


  22. What is the report loss procedure?

    Please complete the Report Loss Form and submit it to the Membership Services Department for processing. Forms may be obtained by calling 1812 or visiting the Clubhouse’s Concierge or Members Services Centre at Jockey Club Headquarters.


  23. Remark: Guest parking will be subject to the guest parking policy of each Clubhouse.